Fleischmann Services is committed to protecting the privacy of its clients and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth). By using our website and services, you agree to the collection and use of your personal information as described in this policy.
We may collect personal information that is reasonably necessary for us to provide our services. This may include:
Name
Contact details (such as email address and phone number)
Financial information (for paraplanning services)
Other information relevant to the services you request
We collect personal information when you:
Submit a paraplanning request
Communicate with us via phone or email
Engage our paraplanning services
The personal information we collect is used for purposes such as:
Providing paraplanning services to you
Communicating with you regarding our services
Responding to your inquiries or requests
Managing and administering our business
Complying with legal and regulatory obligations
We will not use your personal information for any other purpose without your consent unless required or permitted by law.
We may disclose your personal information to:
Third parties where you consent to the use or disclosure; and
Government authorities or regulators as required by law
We are committed to safeguarding your personal information. We take reasonable steps to protect it from misuse, loss, unauthorized access, modification, or disclosure. These steps include:
Secure storage systems
Access controls and user authentication measures
Encryption of sensitive data
However, no method of electronic transmission or storage is 100% secure, therefore, we do not and will not send sensitive information by email. All sensitive information will be uploaded to your paraplanning software (Xplan) as a file note. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
You have the right to request access to the personal information we hold about you. You can also request corrections if you believe that any of the information we hold is inaccurate, incomplete, or outdated.
To make a request for access or correction, please contact us using the details provided below. We may require you to verify your identity before granting access to or correcting personal information.
Our website may use cookies or similar technologies to collect information about your browsing activities. This data helps us improve your online experience and analyze website traffic. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
Our website may contain links to third-party websites. These websites are not governed by this Privacy Policy, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any external websites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the revised policy will take effect from the date of posting.
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
Fleischmann Services
Email: dianne@fleischmannservices.com.au